Blogs

Recently, on June 22nd, Atlassian made an announcement that has stirred up quite a bit of discussion in the Jira community: Jira "Projects" are being renamed to "Spaces." As a consultant deeply ingrained in the Atlassian ecosystem, this news, frankly, leaves me unhappy. While there might be a grander vision behind it, the immediate impact, in my opinion, will be confusion. What is a "Project" Anyway? (And How Jira Used It) 

Recently, a potential customer reached out, frustrated and vocal about their Jira experience. Their core complaint? Jira wasn't living up to the promise that it could be used for any use case and solve all problems. Specifically, they were attempting to leverage Jira as a CRM – a system fundamentally designed for managing customer data, typically handled by specialized tools like Salesforce.

As Jira and Confluence support providers, we frequently encounter a common, yet problematic, scenario: users who are accustomed to an "ad hoc" style of support. This often stems from well-intentioned administrators who, in an effort to be helpful, inadvertently establish practices that can lead to chaos and inconsistency within the Jira instance. The Slippery Slope of Uncontrolled Customization 

This blog post discusses configuration management in Jira.Jira, as a tool, was never fundamentally designed to support the seamless movement of configurations from one environment to another. This is a common misconception, but unfortunately, it's not truly the case in practice. The Illusion of Simple Configuration Changes 

As consultants deeply entrenched in the world of Jira, we often find ourselves pondering the future of Jira Data Center. While Atlassian has been steering users towards Jira Cloud, and the eventual "demise" of Data Center is a whispered possibility (though hopefully far off!), we still have ample time – perhaps five-ish years – to leverage its capabilities. And for many of us, Jira Data Center is where we earn our living.

Goodbye to "Manage Apps," Hello to "Connected Apps"The first major update revolves around how we manage apps within Jira and Confluence. Atlassian had announced last year that the traditional "Manage apps" section would be transitioning to a new area called "Connected apps."

Create Jira Issues from Gmail with the New Atlassian AppThis is a big one! Atlassian has released a new Gmail add-on that lets you create Jira issues (or, as Atlassian now calls them, "work items" – a term still causing a bit of a stir!) directly from your email.Here’s how it works:

Welcome to a roundup of the latest updates from the Atlassian ecosystem. This week, we're focusing on Trello, the Atlassian community, and other interesting news.Trello UpdatesTrello is a popular tool for simple task management, distinct from Jira which is better suited for IT software development and service desk. If you're unsure which to use, do some research or reach out for guidance.Several updates are coming soon to Trello:

Let's dive into some of the latest updates and interesting discussions emerging from the Atlassian ecosystem. This week, we've got some fascinating developments across Compass, Trello, agile practices, and even a look into Atlassian's AI advancements.

With the Atlassian Team '25 event making waves in the ecosystem—most notably the announcement that Rovo will be free with all Jira plans—there’s a lot of buzz. But while those updates settle in, let’s shift focus to a critical topic: reporting in Jira.