Jira Service Management

Want to implement ITSM with Jira Service Management? We can help in your organisations transformation effort to adopt ITSM practices. Apart from implementing service desk we can also train your agents and administrators to get the most out of your JSM.

Mastering Jira Service Management Course
You can take our free Jira Service Management course to learn how to use it with real world ITSM implementation examples. We highly recommended spending time in the beginning to know about its features and capabilities.

The power and customisation capabilities of Jira is one of the biggest reason why many organisations are choosing JSM for not only setting up new service desk but also to migrate from other helpdesk tools to JSM.

• Jira Service Management projects comes with their own customer portal as well as a helpdesk.
• Tight integration with Confluence for knowledge base and self serve for customers