We went to Sagar Ratna on 31st Aug for lunch, Hemant Gupta was working with us as an Intern in our company. He is a B-Tech (CSE) 2nd year student. He worked on "Sparxsys Issue Tracker" which is an online tool for keeping track of Issues from various clients. He used PHP/MySQL and followed MVC architecture for building this system. Though we internally use JIRA for tracking our backlog and project management but we wanted to have a system for Client also. We have been using Mantis for client issues but it is not suitable for us and we wanted something more customizable for our process.
We could have bought more users on JIRA but we really wanted something custom built. Hemant built the system quite well and we now plan to integrate it with our JIRA. Now all the client issues will be raised on this tool and they will be automatically pushed to our JIRA and will be assigned to respective team.
Coming back to the Lunch, we had great time at Sagar Ratna. Hemant also gave a small speech and shared how much fun he had working at Sparxsys.
We really wish him all the best for his future endeavours.