When we started this company 5 years back in 2010, we were working only in Drupal, over the years we have developed a good competency on not just Drupal but various other open source technologies. Things were going great but we also started venturing into new technologies and tried something different. Internally we have been using lot of different tools for project management and issue tracking. We got familiar with JIRA before even formally starting our company, though it not open source tool but it offers lot of flexibility. The way we can customize it to map different workflows. Finally we settled for the tool that worked for us. We kept exploring JIRA and realized that we can help other companies too who face similar challenges especially when it comes to project management and more importantly having an integrated environment where different tools talk to each other.
For the last few years we have been doing trainings on Atlassian tools like JIRA, JIRA Agile, Confluence and Bamboo. Once we get comfortable and gained confidence then we also started providing implementation services where we helped companies set up Atlassian tools in the companies. During this process we learned how different companies work in various verticals. In the past few years we have worked with not just IT companies but also with companies who in electronics, manufacturing and education sector. Implementing JIRA in these companies have taught us lot of things.
Lot of companies who take our implementation services also want us to manage their instances and if you are such a company who is looking to hire Atlassian tools professionals who have years of proven experience then contact us today.
Our Standard Atlassian Support offering is as follows.
- 60 hours of support (5 hours/month)
- Response time of 2 working days (except outages)
- Application level support
- Server maintenance
- Tweaks in the customizations
- New customizations are charged separately
- JIRA version should be supported by Atlassian
- Regular backups and house keeping
- Performance evaluation from time to time
- Regular guidance from our JIRA expert on best practices and scaling
If these terms doesn't suit you then do call us and we can discuss something that works best for both of us.